Contact us
Email support@silklifestyle.com. We aim to respond within 2 business days.
Help topics
Account & access
- Apply / invite: Silk Lifestyle is invitation-only. Request an invite from an existing member or apply with a referral code.
- Sign in: Use the email or phone number registered to your account. Reset credentials from the login screen.
- Delete account: Request deletion on the web at silklifestyle.app/delete-account (email support — no app required), or in the app via Settings → Delete Account.
Subscriptions (Privé / Elite)
- Subscriptions are managed through the Apple App Store or Google Play.
- To cancel or change your plan, use your device subscription settings.
- Refunds follow the applicable store policies.
Events & tickets
- Ticket purchases and refunds are subject to event-specific terms shown at checkout.
- For event-day issues, contact the event host through in-app event details when available.
Safety & reporting
- Report or block members from their profile or conversation screens.
- For urgent safety concerns, email support@silklifestyle.com with subject line Safety Report.
Legal
Company
Silk Lifestyle, LLC
382 NE 191ST ST #472718
Miami FL 33179, US