Silk LifestyleSILK

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Privacy Policy

Last updated: July 9, 2026 · Publisher: Silk Lifestyle, LLC

This Privacy Policy explains how Silk Lifestyle, LLC ("Silk," "we," "us," or "our") collects, uses, discloses, and protects information when you use the Silk Lifestyle mobile application, websites (including silklifestyle.app and silklifestyle.com), SMS/text programs, and related services (collectively, the "Services").

Because Silk supports adult social experiences — including discovery/matching, messaging, Silk Circle partner linking, and event participation — some information you choose to provide may be sensitive in nature. By using the Services, you agree to the practices described in this Privacy Policy.

Contact: support@silklifestyle.com

1. Who We Are

Silk Lifestyle, LLC
Email: support@silklifestyle.com
Mail: 382 NE 191ST ST #472718, Miami FL 33179, US

2. Adults Only (18+) and 21+ Events

  • You must be 18 years or older to use the Services.
  • Certain events may be restricted to 21+ and will be clearly marked.
  • We do not knowingly collect information from minors.
  • If we learn that we have collected personal information from a minor, we will delete it promptly. Contact support@silklifestyle.com if you believe a minor has used the Services.

3. Information We Collect

A. Information you provide

We collect information you choose to provide when registering, creating a profile, messaging, contacting support, attending events, or interacting with our websites.

Account & membership

  • Email address, phone number, username, and password (stored hashed).
  • Membership tier, preferences, and account settings.
  • Support communications and feedback.

Profile & matching

  • Profile photos, bio, and interests.
  • Discovery and lifestyle preferences, including orientation and relationship data you choose to share.
  • Partner or couple linking data when you use Silk Circle (if enabled).

Events & ticketing

  • Events you create, follow, RSVP to, or attend.
  • Ticket purchases, QR check-in status, and refunds.
  • Information shared with event organizers as needed for attendance.

Messages

  • Messages, images, voice notes, and attachments you send or receive.
  • Message metadata (timestamps, delivery status).
  • We do not record voice or video calls by default. Call media may be processed by our real-time communications providers solely to deliver the call.

Website interactions

  • When you leave comments or submit forms on our websites, we may collect the information shown in the form, your IP address, and browser user-agent string.
  • If you upload images to a website, avoid embedding location data (EXIF GPS) unless you intend to share it.

B. Information collected automatically

  • Location (while using the app): precise or coarse GPS (with your permission) for distance, discovery, and Near Me. We do not use continuous background location tracking. You can manage location permissions in your device settings.
  • Approximate location: may be inferred from IP address for security and regional features.
  • Bluetooth: used only to connect audio accessories during calls — not for proximity or tracking.
  • Device: push/notification tokens, app version, platform, hashed device identifiers, and crash/diagnostic data.
  • Usage: feature interactions, in-app search, and product analytics events.

C. Payments

Subscription and purchase metadata is processed by Apple, Google, and/or Stripe (for example, paid event tickets). Silk does not store full payment card numbers. Wallet options such as Apple Pay or Google Pay may be offered by those processors where available.

D. Identity verification

When identity verification is enabled, third-party providers (for example, Footprint) may verify age and identity. ID images are typically stored by the verification provider. Silk generally retains verification status and related timestamps, not full ID documents.

E. SMS / text messaging

If you subscribe to Silk Lifestyle text notifications, we collect the phone number and related contact details you provide. We use this information for transactional messages (such as account or event updates) and, where you have opted in, promotional messaging. Consent to receive marketing texts is not a condition of purchase. Message and data rates may apply. You can opt out at any time by replying STOP.

4. Cookies and Similar Technologies

  • Login / preference cookies: may be set when you use website features so we can remember settings. Durations vary by cookie.
  • Editing / session cookies: may be used for short-lived website functionality and generally contain limited personal data.
  • Third-party embeds: embedded content (videos, maps, or similar) from other sites may behave as if you visited those sites directly and may collect data according to their own policies.

5. How We Use Information

  • Operate and maintain accounts, matching, messaging, and events.
  • Process subscriptions, ticket purchases, and refunds.
  • Verify identity (when enabled), prevent fraud, enforce community rules, and support safety/moderation.
  • Personalize content and improve features.
  • Provide support and service communications (including email and SMS where permitted).
  • Analytics, performance measurement, and product improvement where permitted by law and your settings.
  • Legal compliance and security protection.

6. Sensitive Data

Lifestyle, dating, orientation, and relationship preferences may constitute sensitive personal data under applicable law. We process this data based on your explicit consent, your account settings, and as needed to provide the features you choose to use. You can limit what you share through profile and privacy controls.

7. AI and Automated Processing

Silk may use automated systems (including SilkSense matching and ranking) to recommend compatible profiles, detect abuse, and improve discovery. We do not use AI for decisions that produce legal or similarly significant effects about you without human involvement where required by law.

8. Information Sharing

  • Other users: based on your visibility and privacy settings (for example, profile information visible to members).
  • Event organizers: attendee information necessary for ticketing, check-in, and hosting their events.
  • Service providers: hosting, messaging, payments, analytics, crash reporting, communications, and identity verification providers under contractual obligations.
  • Advertising / measurement: we do not sell personal information for third-party advertising. Limited measurement or attribution tools may be used as described in our disclosures.
  • Legal, safety, or business transfers: when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer.

We do not share SMS opt-in data with third parties for their own marketing purposes.

9. Your Privacy Rights (including GDPR & CCPA)

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data, and to object to certain processing.

GDPR (EU / EEA residents)

  • Right to be informed about collection and use of data.
  • Right to access personal data we hold about you.
  • Right to rectification of inaccurate data.
  • Right to erasure ("be forgotten"), subject to legal exceptions.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to certain processing.

CCPA / CPRA (California residents)

  • Request disclosure of categories of personal information collected.
  • Request deletion of personal information, subject to exceptions.
  • Opt out of the "sale" or "sharing" of personal information where those terms apply. Silk does not sell personal information for money.
  • Non-discrimination for exercising privacy rights.

To exercise rights, email support@silklifestyle.com with the subject "Privacy Request," or use in-app account deletion (Settings → Delete Account). We may need to verify your identity before fulfilling a request.

10. Account Deletion

If you create an account in the Silk Lifestyle app, you can request deletion from within the app (Settings → Delete Account). You can also request deletion without the app at our public deletion page: https://silklifestyle.app/delete-account (or by emailing support@silklifestyle.com with subject "Silk Lifestyle Account Deletion Request"). When we delete an account, we delete associated personal data except where we must retain information for legitimate reasons such as security, fraud prevention, dispute resolution, or legal compliance. We will describe material retention practices in this Policy or in our response to your request.

11. Retention & Security

We retain data as needed to provide the Services, comply with law, and protect safety and security. Website comments and related metadata may be retained to recognize follow-up comments. Registered website profile information remains available for you to review or update while your account is active.

We use administrative, technical, and organizational safeguards, including encryption in transit (HTTPS/TLS). No system is completely secure. You use the Services at your own risk regarding residual security risks.

12. International Transfers

Silk is U.S.-based. Your information may be processed in the United States and other countries where our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

13. Limitation of Liability & Disclaimer

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SILK LIFESTYLE, ITS ORGANIZERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PARTNERS, CONTRACTORS, VOLUNTEERS, VENUE OWNERS, VENDORS, AND SPONSORS (COLLECTIVELY, THE "RELEASED PARTIES") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, WEBSITE, OR ATTENDANCE AT ANY EVENT, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, LOSS OF DATA, OR ANY OTHER MATTER RELATING TO OUR SERVICES.

You acknowledge that Silk Lifestyle and the Released Parties are not responsible or liable for harm arising from your use of our Services, attendance at events, or interactions with other users. You assume responsibility for risks associated with use of the Services. Our Services and content are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, to the fullest extent permitted by law.

Nothing in this section limits rights that cannot be waived under applicable privacy or consumer-protection law.

14. Waiver of Claims & Release

TO THE EXTENT PERMITTED BY LAW, BY USING THE SERVICES OR PROVIDING PERSONAL INFORMATION, YOU WAIVE CLAIMS AGAINST SILK LIFESTYLE AND THE RELEASED PARTIES ARISING FROM YOUR USE OF THE SERVICES, THE COLLECTION OR USE OF YOUR DATA AS DESCRIBED IN THIS POLICY, OR ATTENDANCE AT EVENTS, EXCEPT FOR CLAIMS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW (INCLUDING CERTAIN PRIVACY RIGHTS).

Disputes arising from this Privacy Policy are governed by the laws of the State of Florida and, where applicable, resolved as set forth in our Terms of Service.

15. Changes

We may update this Privacy Policy from time to time. Material changes will be communicated as required by law (for example, in-app notice or an updated "Last updated" date on this page). Continued use of the Services after an update constitutes acceptance of the revised Policy where permitted by law.

16. Contact

Email: support@silklifestyle.com
Support: https://silklifestyle.app/support

Related links: Terms of Service · Support

This policy covers the Silk Lifestyle mobile application and websites. Counsel review is recommended for jurisdiction-specific requirements.