This page is the public account-deletion resource for Silk Lifestyle (Silk Lifestyle, LLC), including the Silk Lifestyle mobile application available on Google Play and the App Store. You can request deletion of your app account and associated personal data without reinstalling or opening the app.
Request deletion on the web
Email our support team
Tap the button below to open an email to support@silklifestyle.com with the subject Silk Lifestyle Account Deletion Request. Include the email address on your account so we can verify you are the account holder.
Request account deletionOr email support@silklifestyle.com with subject "Silk Lifestyle Account Deletion Request".
What happens next
- We verify that the request comes from the account holder (for example, by confirming control of the registered email).
- We process verified requests within 14 business days (sooner when possible). You will receive email confirmation when deletion is complete.
- When we delete your Silk Lifestyle account, we delete associated personal data except where we must retain information for legitimate reasons such as security, fraud prevention, dispute resolution, accounting, or legal compliance.
Before you delete
- Subscriptions: Privé / Elite memberships are billed through the Apple App Store or Google Play. Cancel or manage your subscription in your store account settings; deleting your Silk account does not automatically cancel store billing.
- Event tickets: Open ticket refunds or event issues may be handled under our event refund rules. Mention any open tickets in your deletion email if relevant.
- Silk Circle: Deleting your account may affect a linked partner / circle profile. Note this in your request if applicable.
Optional: delete in the app
If you still have the Silk Lifestyle app installed, you can also delete from Settings → Delete Account. The web request path above is available if you have uninstalled the app or cannot access it.
What we may retain
Certain records may be retained for a limited period where required or permitted by law — for example, security and fraud logs, completed payment or ticket records needed for tax/accounting, or information needed to resolve disputes. Material retention practices are described in our Privacy Policy. Soft-deleted accounts may be subject to internal reactivation or purge windows as described in our retention practices; if you need confirmation of permanent erasure, say so in your request.
Need help?
General support: https://silklifestyle.app/support
Privacy questions: email support@silklifestyle.com with subject "Privacy Request".
Related links: Privacy Policy · Terms of Service · Child Safety Standards · Support
Use https://silklifestyle.app/delete-account as the account-deletion web link in Google Play Console → App content → Data safety.